24/7 emergency plumbing · Lake Country
24/7 emergency plumber in Lake Country
Water coming through a ceiling, a split line in the crawlspace, or no hot water at all? We are open 24/7 for emergencies anywhere in Winfield, Oyama, Okanagan Centre or Carr's Landing, and the owner is on site for the repair.
Anderson Plumbing and Gas Fitting · owner-operated · last updated
Gas contractor licensed with Technical Safety BC (LGA0212697)
Quick answer
Call Anderson Plumbing and Gas Fitting at (250) 859-3548 for emergency plumbing anywhere in the District of Lake Country; we are open 24/7 for emergencies. We stop the water, find what failed, and give you the repair price before we start.
First, the water. Find the main shut-off where the supply line comes through the foundation, usually in a basement, crawlspace, mechanical room or garage, and turn it clockwise until it stops. If a tank is leaking, turn the water heater off too. When we talk, we give you a straight ETA, and on site we find the failure, stop it and price the repair before any work starts.
It also helps to know whose problem it is. Water in Lake Country comes from the District, which runs six separate systems, and boil water notices and advisories are issued by the District. When the whole street has lost water or has cloudy water, look at the District's notices before anything else. When it is just your home, or the failed pipe sits on your side of the property line, the repair is ours, and we can usually tell which on the phone.
Emergency plumber in Lake Country
Burst and frozen lines
The water stopped, the damaged section cut out and replaced, and any other pipes exposed to the cold shown to you.
Active leaks
Supply lines, fittings, valves and tanks traced to the actual source and repaired, not just mopped up.
Lost hot water
Gas or electric tanks and tankless units diagnosed on site, repaired, or replaced if the unit is finished.
Seized main shut-offs
A main valve that will not close replaced, so next time you can stop the water yourself.
Before we get there
Frozen or burst pipe: what to do first
If a pipe has burst, shut off your main water valve first, then call Anderson Plumbing and Gas Fitting at (250) 859-3548; we're open 24/7. If a pipe is frozen but hasn't burst, open the nearest tap slightly and apply gentle heat, and call us if it doesn't clear.
Read the guideLicence and how we work
Gas contractor licensed with Technical Safety BC (LGA0212697).
- Owner-operated. The owner quotes every job and is on site for the work.
- A fair, upfront price first. You get the price before any work starts, so you can say yes or no before you are committed.
- Gas work under permit. We pull the permit on gas work, and we can put the permit number and our licence number on your invoice.
- Honest repair-or-replace advice. We assess the job first and explain your options in plain language. If a repair makes more sense than a new unit, that's what we'll tell you.
If you smell gas, leave right away and call FortisBC's 24-hour emergency line at 1-800-663-9911 (or your propane supplier) or 911 from outside. Then call us for the repair.
About usReviews
What customers say
5.0 on Google from 57 reviews
“Dylan was able to accommodate an urgent request from us. He showed up on time, was professional and was lovely to deal with. I wouldn't hesitate to use him again!”
“We’ve had APG out for two different emergency water leaks at our 50 year old house. …”
“Dylan Anderson was friendly and provided quick service. He was knowledgeable. He helped us on such short notice. We would recommend him.”
Questions, answered
Are you open at night and on weekends in Lake Country?
We are open 24/7 for emergencies across Winfield, Oyama, Okanagan Centre and Carr's Landing. When we talk, we give you a straight ETA based on where we are and what is already booked.
The District has a boil water notice out. Is my plumbing at fault?
Probably not. Notices and advisories come from the District's water system, so follow its instructions. If you have a leak or lost water while the neighbours are fine, the problem is more likely in your own plumbing, and that is where we come in.
My main shut-off will not turn. What should I do?
Leave it rather than forcing it, because an old valve can snap. If you can do it safely, switch off the water heater and keep clear of electrics near the water, then phone us. A new main valve is part of the fix.
I smell gas. What do I do?
If you smell gas, leave right away and call FortisBC's 24-hour emergency line at 1-800-663-9911 (or your propane supplier) or 911 from outside. Then call us for the repair.
Sources
The public records behind the local facts on this page.
Get an honest answer and a fair, upfront price
We are open 24/7 and tell you honestly when we can be there. You get the price before any work starts.