Tanks & tankless · Vernon
Water heater repair & replacement in Vernon
Out of hot water, or a tank leaking at the base? We repair and replace water heaters in Vernon, and set new ones up for how hard the water reaching your house is.
Anderson Plumbing and Gas Fitting · owner-operated · last updated
Gas contractor licensed with Technical Safety BC (LGA0212697)
Quick answer
For water heater repair or replacement in Vernon, call Anderson Plumbing and Gas Fitting at (250) 859-3548. Gas and electric tanks, tankless units and heat pump water heaters, with gas connections done under our Technical Safety BC licence and valves fitted so the unit can be flushed or descaled.
Greater Vernon Water, run by the Regional District of North Okanagan, uses two main sources that are nothing alike. Untreated Kalamalka Lake water measured about 177 mg/L of hardness and Duteau Creek water about 20 mg/L when sampled at the intakes in July 2025. The District of Lake Country, which also draws from Kalamalka Lake, reports an average of about 207 mg/L, so treat 177 as a single sample rather than the top of the range. The RDNO says the area each source serves can shift with demand, and some areas get a blend.
Hardness is what puts scale inside a water heater. On Kalamalka or blended water a tank collects more sediment and a tankless heat exchanger scales up faster, so every tankless we install gets isolation valves for descaling, and we show you how to flush a tank once a year. On soft Duteau water, scale is much less of a worry.
Water heater repair & replacement in Vernon
Tank replacement
Gas or electric tanks sized to your household, with new shut-offs, connectors and a relief valve piped to a safe spot. Any electrical work is done by an electrician.
Repairs
No hot water, not enough hot water, a pilot that won't hold or a leaking valve, diagnosed with an honest repair-or-replace call.
Tankless installs and descaling
Gas supply and venting checked before the install, and isolation valves fitted so the heat exchanger can be descaled.
Heat pump water heaters
An option where there is enough space and air around the unit, plus a condensate drain. They usually need their own circuit, wired by an electrician.
Before we get there
No hot water: is it worth repairing or replacing?
If you have no hot water, the age of the tank matters most: tanks are usually worth replacing once they're past 10 to 12 years old. Inside that range a repair often makes sense; past it, replacing usually does. Call Anderson Plumbing and Gas Fitting at (250) 859-3548 and we'll assess it on site and tell you honestly which one makes sense for yours.
Read the guideLicence and how we work
Gas contractor licensed with Technical Safety BC (LGA0212697).
- Owner-operated. The owner quotes every job and is on site for the work.
- A fair, upfront price first. You get the price before any work starts, so you can say yes or no before you are committed.
- Gas work under permit. We pull the permit on gas work, and we can put the permit number and our licence number on your invoice.
- Honest repair-or-replace advice. We assess the job first and explain your options in plain language. If a repair makes more sense than a new unit, that's what we'll tell you.
If you smell gas, leave right away and call FortisBC's 24-hour emergency line at 1-800-663-9911 (or your propane supplier) or 911 from outside. Then call us for the repair.
About usReviews
What customers say
5.0 on Google from 57 reviews
“Dylan installed a new water heater for us the same morning I contacted him. …”
“We had a great experience with Dylan replacing our water heater. He was professional, friendly, and arrived right on time. The installation was done efficiently and with great attention to detail. He communicated clearly throughout the process, and the whole job was so seamless we hardly even knew he was here! It’s clear he takes pride in his work and provides excellent customer service. We wouldn’t hesitate to recommend Dylan to anyone needing his services. Thanks again!”
“Excellent workmanship. Dylan replaced 100% of the Poly b plumbing in my mobile home plus installing the gas and water lines to the new hot water heater. Dylan communicated every step and completed the work on time. The quote was very reasonable and he stayed on budget. I absolutely recommend Dylan for any plumbing and gas fitting needs. Working under a mobile home is an awful experience and he was a true professional from start to finish. Thanks again Dylan”
Questions, answered
Which water source does my Vernon home get?
Greater Vernon Water's water quality page and notices show which source is serving your area, and the RDNO notes it can change. If you're not sure, we plan for the harder Kalamalka water.
How often should I flush or descale?
Flush a tank once a year. A tankless on Kalamalka or blended water usually needs descaling more often than one on Duteau water; the manufacturer's manual gives the interval.
Who issues the gas permit for a water heater in Vernon?
Technical Safety BC, not the City. Under our gas contractor licence (LGA0212697), we pull it with the job.
Can you replace a rented tank?
Yes, once your rental agreement is settled. We quote the owned replacement so you can compare it with the buyout terms.
Sources
The public records behind the local facts on this page.
- Greater Vernon Water, Kalamalka Lake intake comprehensive analysis (July 15, 2025)
- Greater Vernon Water, Duteau Creek intake comprehensive analysis (July 15, 2025)
- Greater Vernon Water, December 2025 monthly report
- Greater Vernon Water, Water quality
- Technical Safety BC, Gas installation permit and safety jurisdiction in BC
- Hardness scale: USGS (soft 0 to 60, moderately hard 61 to 120, hard 121 to 180, very hard over 180 mg/L), as listed in Health Canada's Guidelines for Canadian Drinking Water Quality: Operational Parameters, Table 2
Get an honest answer and a fair, upfront price
We are open 24/7 and tell you honestly when we can be there. You get the price before any work starts.