Water heaters · Lake Country

Water heater repair & replacement in Lake Country

No hot water, a leaking tank or a tankless unit showing an error code in Winfield, Oyama, Okanagan Centre or Carr's Landing? We repair or replace it, and set it up for the water your District system delivers.

Anderson Plumbing and Gas Fitting · owner-operated · last updated November 9, 2026

Call nowCall (250) 859-3548 Get a quote

Gas contractor licensed with Technical Safety BC (LGA0212697)

Licensed gas contractor

Technical Safety BC LGA0212697

Based in north Kelowna

Quick answer

For water heater repair or replacement in Lake Country, call Anderson Plumbing and Gas Fitting at (250) 859-3548. We work on gas and electric tanks and tankless units, size replacements to your household, and pull the Technical Safety BC permit on gas installs under our licence (LGA0212697).

What comes out of your tap depends on which District system serves your address, and that matters for a water heater. The District's 2025 report puts the Oyama Creek system at about 40 mg/L of hardness, which is soft, and Beaver Lake water is soft as well. Okanagan Lake water averages about 140, which is hard, and Kalamalka Lake about 207, harder again. From about October to April the District moves Oyama Creek customers onto Kalamalka Lake water and Beaver Lake customers onto Okanagan Lake water, so even the soft systems run hard for part of the year.

Hard water leaves scale in tanks and in tankless heat exchangers, so we fit isolation valves that let a tankless unit be flushed and talk you through flushing a tank. On soft water the anode rod tends to be the part to watch. Every new heater goes in with fresh shut-off valves and the relief valve piped to a safe discharge point. A gas water heater needs a gas permit, which in Lake Country comes from Technical Safety BC, and we pull it.

Water heater repair & replacement in Lake Country

Tank replacement

Gas or electric units matched to how much hot water your household uses, with new shut-offs, connectors and relief valve piping. Electrical connections by an electrician where needed.

Repairs

Pilot and ignition faults, gas controls, heating elements, thermostats, worn anode rods and leaks found and fixed.

Tankless units

New installs, repairs and descaling, with the gas supply and venting checked before anything goes in.

Heat pump water heaters

Where the room suits one: it needs space for air around it, a condensate drain and usually its own circuit, wired by an electrician.

Before we get there

No hot water: is it worth repairing or replacing?

If you have no hot water, the age of the tank matters most: tanks are usually worth replacing once they're past 10 to 12 years old. Inside that range a repair often makes sense; past it, replacing usually does. Call Anderson Plumbing and Gas Fitting at (250) 859-3548 and we'll assess it on site and tell you honestly which one makes sense for yours.

Read the guide

Licence and how we work

Gas contractor licensed with Technical Safety BC (LGA0212697).

Check our licence on Technical Safety BC

Owner-operated. The owner quotes every job and is on site for the work.
A fair, upfront price first. You get the price before any work starts, so you can say yes or no before you are committed.
Gas work under permit. We pull the permit on gas work, and we can put the permit number and our licence number on your invoice.
Honest repair-or-replace advice. We assess the job first and explain your options in plain language. If a repair makes more sense than a new unit, that's what we'll tell you.

If you smell gas, leave right away and call FortisBC's 24-hour emergency line at 1-800-663-9911 (or your propane supplier) or 911 from outside. Then call us for the repair.

About us

Reviews

What customers say

5.0 on Google from 57 reviews

“Dylan installed a new water heater for us the same morning I contacted him. …”

HP, Google review

“We had a great experience with Dylan replacing our water heater. He was professional, friendly, and arrived right on time. The installation was done efficiently and with great attention to detail. He communicated clearly throughout the process, and the whole job was so seamless we hardly even knew he was here! It’s clear he takes pride in his work and provides excellent customer service. We wouldn’t hesitate to recommend Dylan to anyone needing his services. Thanks again!”

Angela K, Google review

“Excellent workmanship. Dylan replaced 100% of the Poly b plumbing in my mobile home plus installing the gas and water lines to the new hot water heater. Dylan communicated every step and completed the work on time. The quote was very reasonable and he stayed on budget. I absolutely recommend Dylan for any plumbing and gas fitting needs. Working under a mobile home is an awful experience and he was a true professional from start to finish. Thanks again Dylan”

Michelle Marklinger, Google review

Read Google reviews

Questions, answered

Which District water system serves my home?

One of six: Beaver Lake, Oyama Creek, Kalamalka Lake, Okanagan Lake, Lake Pine or Coral Beach. The District's water source map shows the system for your address.

Will a softener make my new water heater last longer?

On the hard systems it cuts the scale that builds up in tanks and tankless units. On the soft systems it is rarely worth it for the water heater alone. Our Lake Country water filtration page goes through each system.

Is my old tank worth fixing?

If it is only a few years old and one part has failed, usually yes. If it is well over a decade old and water is coming from the tank itself rather than a fitting, it is time for a new one. We tell you which before you spend anything.

Does a gas water heater swap in Lake Country need a permit?

Yes, and it comes from Technical Safety BC rather than the District. As a licensed gas contractor (LGA0212697) we take it out ourselves and can list the permit number on your invoice.