Heating · Kelowna & area
Furnace repair in Kelowna
No heat, weak heat, short-cycling or new noises? We diagnose and repair gas furnaces, service them yearly, and handle the gas supply and venting as a gas contractor licensed with Technical Safety BC (LGA0212697).
Anderson Plumbing and Gas Fitting · owner-operated · last updated
Gas contractor licensed with Technical Safety BC (LGA0212697)
Quick answer
For furnace repair in Kelowna, call Anderson Plumbing and Gas Fitting at (250) 859-3548. We're open 24/7 for no-heat calls, find the cause, and explain repair or replacement options before any work.
We work on gas furnaces and the gas side of heating systems: the burner, ignition, gas valve, venting and the safety controls that keep them running. We don't work on heat pumps or electric heat. Common causes of a sudden no-heat call are a failed igniter, a dirty flame sensor, a blocked condensate drain or a tripped safety switch.
How a repair call runs: we check the thermostat, filter, igniter, flame sensor, pressure switch and gas supply, find what has failed, and explain the repair or replacement options before any work. Once it is fixed, we check the burner and gas supply for safe operation. One customer’s Google review describes a furnace inspection where we found a broken heat exchanger, then ordered the part and replaced it.
What affects the price: what has failed and whether the part is in stock, the furnace's age and model, and how easy the unit is to get to. If the furnace is old and the repair is big, we'll lay out what a replacement would involve so you can compare.
Dealing with this right now? Furnace won't start: what to check first
What a furnace service checks
- 1Thermostat. Confirm it calls for heat and the furnace starts and stops when it should.
- 2Filter. Check or replace it. A clogged filter is the most common cause of overheating and short cycling.
- 3Igniter. Inspect the hot surface igniter for cracks and wear before it leaves you without heat.
- 4Flame sensor. Clean it. A dirty sensor makes the furnace light, then shut off a few seconds later.
- 5Burners and gas pressure. Check the flame and set the gas pressure to the rating plate.
- 6Heat exchanger and CO. Inspect for cracks or corrosion and test for carbon monoxide.
- 7Blower. Clean the wheel and check the motor so air moves through the house properly.
- 8Venting and condensate. Make sure the plastic vent and intake are clear (snow too) and the condensate trap and drain are flowing.
Illustration for explanation, not a photo of a specific job. Layout varies by model and home.
Services covered
Furnace repair
No-heat furnace repair: igniter replacement, flame sensor repair, blower motor repair and replacement, pressure switches, gas valves and control boards, diagnosed and repaired, with the price agreed first.
Annual furnace service
Filter, burners, flame sensor, igniter, blower and venting checked and cleaned, the condensate drain cleared, and the heat exchanger inspected.
Furnace maintenance & tune-upsFurnace safety inspection
Heat exchanger, burners, ignition, gas connections and venting checked for anything that could put combustion gases into the house. Useful before buying a home, too.
Thermostat installation and repair
Low-voltage furnace thermostats repaired or replaced, including programmable and smart models where the existing wiring supports them.
Furnace replacement
When a repair no longer makes sense, we size and install the replacement under a gas permit.
Furnace installationSigns your furnace needs attention
- Weak, uneven or no heat through the house
- It lights, then shuts off after a few seconds
- It short-cycles, turning on and off repeatedly
- Banging, rattling or screeching on start-up
- Water on the floor around the furnace
- Heating bills climbing without a clear reason
No heat? Check these first
Quick checks before you call. If one of them fixes it, you have saved a service call.
Smell gas?
Skip the checks. If you smell gas, leave right away and call FortisBC's 24-hour emergency line at 1-800-663-9911 (or your propane supplier) or 911 from outside. Then call us for the repair.
Thermostat
Set it to Heat and a few degrees above room temperature. If it takes batteries and the screen is blank or dim, replace them.
Furnace switch
There is a switch on or near the furnace that looks like a light switch. Make sure it is on; it gets flipped off by mistake more than you would think.
Filter
Pull the filter out. If you cannot see light through it, replace it. A clogged filter can shut a furnace down on its high-limit safety.
Vent and intake outside
On a high-efficiency furnace, the two plastic pipes outside must be clear of snow and ice. A blocked pipe stops the furnace from running.
Breaker
Check the furnace breaker. Reset it once; if it trips again, leave it off and call us.
Current as of November 2026
Furnace rebates in the Okanagan
A yearly furnace service pays for part of itself. Here is what FortisBC currently pays back on heating work.
$50 back
Furnace service
Residential FortisBC gas customers get $50 back when a licensed gas contractor services the furnace. One per household. Apply within 60 days of the invoice.
Details on FortisBCUp to $150
Yearly gas appliance service
Residential FortisBC gas customers get $50 back for a furnace service, $50 for a tankless water heater service and $25 for each of up to two indoor fireplaces, up to $150 per household. Claim online within 60 days of the service invoice.
Details on FortisBCRebate amounts and rules are set by FortisBC and can change, so always check the official page before you buy. FortisBC rebates need a gas contractor licensed with Technical Safety BC. Ours is gas contractor licence LGA0212697. Service rebates are claimed with the paid invoice; the switch-to-gas rebates also ask for the gas permit number and the contractor's licence number on the invoice. CleanBC rebate finder
Licence and how we work
Gas contractor licensed with Technical Safety BC (LGA0212697).
- Owner-operated. The owner quotes every job and is on site for the work.
- A fair, upfront price first. You get the price before any work starts, so you can say yes or no before you are committed.
- Gas work under permit. We pull the permit on gas work, and we can put the permit number and our licence number on your invoice.
- Honest repair-or-replace advice. We assess the job first and explain your options in plain language. If a repair makes more sense than a new unit, that's what we'll tell you.
If you smell gas, leave right away and call FortisBC's 24-hour emergency line at 1-800-663-9911 (or your propane supplier) or 911 from outside. Then call us for the repair.
About usWhat customers say
5.0 on Google from 57 reviews · Read Google reviews“Dylan Anderson did an inspection on my furnace and discovered the heat exchanger was broken. …”
Questions, answered
Should I repair or replace my furnace?
It comes down to age, efficiency and the cost of the repair. As a rule of thumb, once a furnace is past about 15 years and needs a major repair, replacing it is often the better long-term move. We give you both options and the reasoning, and you decide.
Do you work on heat pumps or electric heat?
We work on gas furnaces and the gas side of heating systems. We don't work on heat pumps or electric heat, and we'll tell you so you can call the right trade.
My furnace lights, then shuts off after a few seconds. Why?
Most often it is a dirty flame sensor: the burners light, the furnace cannot confirm the flame, so it shuts the gas off for safety and tries again. A clogged filter, a vent or intake blocked by snow, or a failing pressure switch can cause the same thing. Cleaning the flame sensor is part of a furnace service.
Is it normal for my furnace to drip water?
A high-efficiency furnace makes condensate and drains it through a trap and small hose, so a little water there is normal. Water on the floor usually means that drain is blocked or a line came loose. If it is reaching electrical parts, turn the furnace off at its switch and call us.
Do I need a new furnace if the heat exchanger is cracked?
Not always. Sometimes it's worth replacing just the heat exchanger; it depends on the furnace's age and whether the part is available. We've ordered and replaced one for a customer after finding it broken on an inspection. Until it's dealt with, the furnace stays off, and every home with gas appliances should have working CO alarms.
Does my furnace have a pilot light?
Probably not. Most furnaces made in the last couple of decades use an electronic igniter or hot-surface ignition instead of a standing pilot light, which is what we check and repair. If your furnace is old enough to still have a pilot light, tell us when you call so we come prepared for it.
Areas we serve
Kelowna, West Kelowna, Lake Country (including Oyama), Vernon and Peachland.
Get an honest answer and a fair, upfront price
We are open 24/7 and tell you honestly when we can be there. You get the price before any work starts.