24/7 emergency · Kelowna & area
24/7 emergency plumber in Kelowna
Burst pipe, flooding, no hot water in the middle of winter. We are open 24/7, and when we talk we can walk you through shutting off the main to limit the damage.
Anderson Plumbing and Gas Fitting · owner-operated · last updated
Quick answer
For a 24/7 emergency plumber in Kelowna, call Anderson Plumbing and Gas Fitting at (250) 859-3548. We're open 24/7 for burst pipes, major leaks, flooding and no hot water. How fast we can get there depends on where you are and what's already booked, and we'll tell you honestly on the phone.
When a pipe lets go or a water heater floods the basement at 2 a.m., every minute is more water on the floor and more damage to the room below. We are open 24/7 across Kelowna, West Kelowna, Lake Country (including Oyama), Vernon and Peachland.
When we talk, we'll help you stop the water first, tell you how soon we can realistically get there, and give you a price before the work starts. Then we stop the damage, repair what failed, and tell you if anything nearby is likely to go next.
Services covered
Burst and frozen pipes
We stop the flow, locate the failure and repair or replace the affected line, then point out anything likely to freeze again so it doesn't repeat next cold snap.
Frozen & burst pipesPlumbing leak repair
Emergency plumbing for active leaks, failed supply lines and water where it shouldn't be. We find the source, make access where needed and repair it.
No hot water
Tank or tankless, gas or electric. We diagnose the unit and get it running again, or tell you plainly if it's time to replace it.
Water heater repair & replacementNo heat
Furnace not lighting? As a licensed gas contractor we diagnose the furnace, gas supply and venting, including heat exchanger problems.
Furnace repair & heatingWhen to call for an emergency
- Water you can't shut off, or a shut-off that won't hold
- A pipe that has burst, split or is visibly leaking
- The smell of gas (leave and call FortisBC first)
- No heat or no hot water in freezing weather
While you wait for us
What to do in the first ten minutes of a plumbing emergency.
Shut off the main
Usually where the water line comes into the house, often a basement or utility room wall on the street side. Turn it until it stops. If it's an old gate valve that won't turn, don't force it; call us.
Stay clear of wet electrics
Do not touch outlets or appliances standing in water. Only switch off a breaker if you can reach the panel without standing in water.
Drain the lines
Open a tap on the lowest floor to drain what is left in the pipes.
Protect what you can
Move valuables and start soaking up water. Water spreads under flooring and into walls fast.
Take photos
Photograph the damage before cleanup for your insurer.
Smell gas?
That is a gas emergency, not a plumbing one. If you smell gas, leave right away and call FortisBC's 24-hour emergency line at 1-800-663-9911 (or your propane supplier) or 911 from outside. Then call us for the repair.
Licence and how we work
Gas contractor licensed with Technical Safety BC (LGA0212697).
- Owner-operated. The owner quotes every job and is on site for the work.
- A fair, upfront price first. You get the price before any work starts, so you can say yes or no before you are committed.
- Gas work under permit. We pull the permit on gas work, and we can put the permit number and our licence number on your invoice.
- Honest repair-or-replace advice. We assess the job first and explain your options in plain language. If a repair makes more sense than a new unit, that's what we'll tell you.
What customers say
5.0 on Google from 57 reviews · Read Google reviews“Dylan was able to accommodate an urgent request from us. He showed up on time, was professional and was lovely to deal with. I wouldn't hesitate to use him again!”
“We’ve had APG out for two different emergency water leaks at our 50 year old house. …”
“Dylan Anderson was friendly and provided quick service. He was knowledgeable. He helped us on such short notice. We would recommend him.”
Questions, answered
Water is leaking through my ceiling. What should I do?
Turn off the main water first. If the water is near light fixtures or outlets, switch that circuit off at the breaker, and keep everyone out from under a ceiling that is sagging. Then call us. The usual causes are a toilet or shower seal, a supply line or a drain connection above; we trace it before opening anything and keep the opening small.
How fast can you get here?
It depends on where you are and what's already booked. We are open 24/7, tell you on the phone how soon we can come, and talk you through limiting the damage while you wait.
Where's the main water shut-off?
Usually near where the water enters the home: a basement wall, crawlspace or mechanical room, often near the hot water tank. Shutting it off is the fastest way to limit damage while you wait. If you can't find it, call and we'll talk you through it.
Are you really open at night and on weekends?
We are open 24/7 for emergencies.
I smell gas, what should I do?
If you smell gas, leave right away and call FortisBC's 24-hour emergency line at 1-800-663-9911 (or your propane supplier) or 911 from outside. Then call us for the repair.
Will my insurance cover the damage?
That depends on your policy. Take photos before you clean up, keep damaged items until your adjuster says otherwise, and keep our invoice, which shows what failed and what we repaired.
Areas we serve
Kelowna, West Kelowna, Lake Country (including Oyama), Vernon and Peachland.
Get an honest answer and a fair, upfront price
We are open 24/7 and tell you honestly when we can be there. You get the price before any work starts.